May 4, 2016
This privacy statement covers personally identifiable information and anonymous data collection through aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity (such as your name, address, email address, social security number, credit card number, etc.). Anonymous (non-personal) data is information about usage and service operation, reported in aggregate, which is not associated with a specific personal identity (such as browser type, IP addresses, etc.).
From time to time, we may ask you to provide us with personally identifiable information about you through our website. We use this information to better understand your needs and interests, and to provide you with better service. Once you choose to provide us with personal information, it will only be used to support your relationship with Dr. Susan Love Research Foundation. Only Dr. Susan Love Research Foundation and its authorized agents have access to the personally identifiable information you provide us through our website. We will not sell, rent or lease your personally identifiable information to others, nor will we share, trade or exchange your personally identifiable information with anyone outside of the Dr. Susan Love Research Foundation without your permission, except under requirement by law or judgment or when we explicitly notify you at the time we ask for your personally identifiable information.
Anonymous (non-personal) data is collected in aggregate for reporting about our website usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content.
This site contains links to other websites. Dr. Susan Love Research Foundation is not responsible for the content or privacy practices of these other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
What We Collect
On the Dr. Susan Love Research Foundation website, you can order products, register for events, make information requests, or sign up to receive news and information from us. The types of personal information you provide to us on these pages may include name, address, phone, email address, user IDs and passwords, billing information, transaction, credit card information and contact preferences.
Anonymous (non-personal) data we collect may include the pages visited on www.DrSusanLoveResearchFoundation.org, unique URLs visited within our website, browser type and IP address. Most anonymous data is collected via cookies (see below) or other analysis technologies.
From time to time, we may share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.
To help us improve the quality of our website, Dr. Susan Love Research Foundation uses an external service that provides real-time reporting on the use of our website, including page views, unique views, unique visitors, repeat visitors, frequency of visits, and peak-volume traffic periods. We do not use this service to gather, request, record, require, collect or track a user's personally identifying information.
Because we care about the safety and privacy of children online, we comply with the Children's Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulation establish United States federal law that protects the privacy of children using the Internet. We do not knowingly collect personal information from children under 13 and our products and services do not target information to children under 13. Our sites are not intended to solicit information of any kind from children under 13, and we have designed our sites to block our knowing acceptance of information from children under 13 whenever age-related information is requested.
It is possible that by fraud or deception by others, we may receive information pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately obtain parental consent or otherwise delete the information from our servers. If you want to notify us of our receipt of information by children under 13, please do so by emailing us at webmaster@DrSusanLoveResearch.org. Dr. Susan Love Research Foundation is committed to protecting the privacy needs of children and we encourage parents to take an active role in their children's online activities and interests.
How We Use the Information We Collect
Dr. Susan Love Research Foundation uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, and to personalize promotional offers.
Credit card information is used only for payment processing and fraud prevention, and is not used for other purposes. We ship orders in-house and use an outside a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information except for the purpose of providing these services.
We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not permitted to use personally identifiable information except for the purpose of providing these services.
Data collected online may also be combined with information you provide through other sources, such as conferences or personal contacts with members of Dr. Susan Love Research Foundation.
From time to time, we may send emails and other information to users about Dr. Susan Love Research Foundation and its activities. Our site provides users the opportunity to opt out of receiving such communications from us at any time.
Access & Accuracy
Dr. Susan Love Research Foundation strives to keep your personally identifiable information accurate. We have put in place managerial data standards review processes and technological tools to maintain customer data accuracy.
If your personally identifiable information changes (such as your zip code), or if you no longer desire our service, we will endeavor to provide a way to correct, update or remove the personally identifiable information you provided to us.
This can usually be done by emailing our Customer Support at webmaster@DrSusanLoveResearch.org.
The most effective way to view and change your personal information is to send a message to webmaster@DrSusanLoveResearch.org.
Dr. Susan Love Research Foundation is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, we have in place appropriate physical, managerial procedures to safeguard the information we collect.
We use SSL (Secure Sockets Layer) encryption when collecting or transferring sensitive data such as credit card information. Credit card numbers are only used for processing payments and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. This includes a firewall and 24-hour monitoring of site activities by our hosting service provider as well as 128-bit SSL encryption (where allowable by law) on all transaction-oriented operations between you and PCF via our transaction service provider.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen savers when they leave their desk. When they return, they must re-enter their password to regain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
Our website uses "cookies." A "cookie" is a small data file transferred by our website to your computer's hard drive containing information that helps us make your experience of using our website more individualized and convenient. We send cookies when you surf our site, make purchases, use "my clipping", request information, or register yourself or for certain services. Accepting the cookies used on our site does not give us access to your personally identifiable information, but we may use the cookies to identify your computer. Some cookies are "session" cookies, meaning the cookie is removed from your computer after you leave our website or quit your browser. The aggregate information collected by cookies also helps us to analyze traffic patterns at our site. This can enable us over time to provide a better experience on our site by improving content or personalization and make it easier to use. Cookies that remain on your computer are often called "permanent" cookies. These types of cookies are used to facilitate shopping, personalization for "my clipping" and registration services.
- Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.html
- Google Chrome: https://support.google.com/chrome/answer/95647?source=gsearch&hl=en
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Another good resource for information about cookies is http://www.cookiecentral.com/faq.
The cookies we place on your computer are not shared with or revealed to other sites, nor do we look at the cookies that have been placed on your machine by other websites.
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